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Help us redesign our computer manuals!
Challenge Type: business
See more like this check out our active challenges
$1,600
top 50%
56/300
spots taken
DONE
15 months

We are the Lenovo Information Development team responsible for developing manuals for Lenovo PC, PC accessories, and smart devices.  To optimize our product manuals, we value everyone’s feedback. So, we want to hear from you about your manual reading preferences, what kind of information you prefer and why you prefer them!

*Bonus points will be given for solvers who fill in this brief 3-minute manual questionnaire: https://www.wjx.cn/vm/Q0RYrda.aspx#

Note: To get the bonus points, please remember to attach the screenshot of the "thank you" page that will appear once you hit submit!

Deliverables
  1. What are your biggest pain points in using product manuals?

  2. Look at the following samples of our online user manuals:

    What do you think of the overall design? What might you do differently?

  3. In those specific manuals, how do you feel about the user experience? Is there anything you liked or areas you found difficult to navigate?

  4. What do you think about the content and structure? Was there any content you felt was missing or, alternatively, unnecessary/not valuable?

  5. Propose an idea of developing an appealing and creative online manual for a PC product. Please consider its form, contents, structure, and how to let more users access it.

    Submissions will be graded on the following criteria:
  • 1-10 Scale
Reward Tiers
Top 10%
will share $1,000
Next 15%
will share $400
Next 25%
will share $200
Actual individual rewards will be based on the total number of eligible solutions.
Leaderboard
$71.50 Diksha Verma
$71.50 Avijit Majumder Manipal University
$71.50 Harikesh Sharma
$71.50 Alee Rob university of central Punjab
$71.50 Nagat Oun Faculty of Economic Studies and Political Science
$71.50 Luwis Kambell New York University
$71.50 ALMIRA COLLADO Trinity College
$71.50 Daniel Adeleke Lautech
$71.50 kamal ismail Al Azhar University, Cairo
$71.50 Rebecca Pandes
$71.50 Godwin Uwakwe Texas A & M University - Commerce
$71.50 Makuya Navan
$71.50 Srishti Gupta Indian Institute of Management - Indore
$71.50 Okpamen Obasogie Landmark University
$20.00 Madalena Buxton-Jones University of East Anglia
$20.00 Peterson Murithi
$20.00 Lethabo Baloyi Boston Media College
$20.00 Nermeen Elassasy
$20.00 Lewis Kim University of California, Berkeley
$20.00 Mr. Avneet Bloomsburg University of Pennsylvania
$20.00 Alla Sergueeva
$20.00 Beatrice Ndero JKUAT
$20.00 Marilia Gabriela UNINASSAU
$20.00 Sharon Ewanleifoh University of Salford
$20.00 Milo St -
$20.00 Jessie Jahns
$20.00 Huziafa King
$20.00 ERIKA FERNANDES Mumbai
$20.00 Deepak N
$20.00 Shaheen Godil
$20.00 Shanny K McGill University
$20.00 Harsha Vardhan manchineni T U Dresden
$20.00 Sang Nguyen McGill University
$20.00 Phillips Staninski University of Chicago
$6.10 Liam Lynch University of San Francisco
$6.10 Aaron Jon Tetteh University of cape coast
$6.10 Jerom Palimattom Tom Mar Athanasius College Of Engineering
$6.10 JERICHO DUPO University of Santo Tomas
$6.10 Hugo Pimenta
$6.10 Nicholas Mwangi KCNP
$6.10 Aymen Kaddour Academy of Art University
$6.10 Sơn Hà Thanh
$6.10 Faiza Murtaza
$6.10 Franca Okwara Michael Okpara University
$6.10 Tara Lienlokken Penn Foster
$6.10 Sanaullah Khan University of Malakand
$6.10 Uchegwuoagwu Omereji Rivers State University Of Science And Technology.
$6.10 Abbas Ali University of Malakand
$6.10 JITHU G Indian Institute of Technology - Madras
$6.10 Leyon Ibn Kamal Laurentian University
$6.10 Taushif Jamal University Of Calcutta
$6.10 Humera Syed Adnan University of Karachi
$6.10 Joshua Y. Ansong Düsseldorf
$6.10 Hassan Raza
$6.10 Ruth Ijeoma
$6.10 Maja Vucetic
$6.10 Nimrah M
$6.10 Yannis Ngai Simon Fraser University
$6.10 Yovanny Alana
$6.10 Rajender Gulsar Mugneeram Bangur Memorial University Jodhpur
$6.10 Emilia B Humboldt State University
$6.10 Dominic Mukuka University of KwaZulu-Natal
$6.10 Lisa Buccafus University of Colorado
$6.10 FAKHAR Zaman
$6.10 Lauren Wachenfeld Washington University in St. Louis
$6.10 Ridwan Ganiu Lagos State University
$6.10 Tasha Smith University of Kentucky
Submission questions


What is your age?

(Required)

What do you primarily use your computer for?

(Required)
Personal
Work
Design
Gaming

In what situation do you typically read a manual?

(Required)

What are your biggest pain points in using product manuals?

(Required)

Look at the following samples of our online user manuals:

What do you think of the overall design? What might you do differently?

(Required)

In those specific manuals, how do you feel about the user experience? Is there anything you liked or areas you found difficult to navigate?

(Required)

What do you think about the content and structure? Was there any content you felt was missing or, alternatively, unnecessary/not valuable?

(Required)

Propose an idea of developing an appealing and creative online manual for a PC product. Please consider its form, contents, structure, and how to let more users access it.

(Required)
0 characters Average: 1716 characters
Your solution must be at least 200 characters long
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